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TERMS OF BUSINESS

TERMS OF BUSINESS

Welcome the following sets forth the terms and conditions under which Moon Sister or( Lisa Peters) offers you access to our services.

When using Moon Sister services, you (“You or “Your”) agree to the Terms and Conditions described herein (“Terms of Service”)
These Terms of Service may be amended by Moon Sister at any time at our discretion by posting the amended Terms.

Combining the ancient art of tarot with modern day techniques, I will work with you to explore areas of your life in detail , gaining deeper insight and often life changing guidance for the journey ahead.

Session can be carried out over a video call platform making this an interactive experience that is accessible to all or one to one in person.

Astrology has followed my path too and I use the latest comprehensive software to produce beautiful Birth Chart Booklets & Forecast reports. This can be sent as PDF. Alternatively, can be personalised and printed and gift boxed straight to your door. Birth Chart & Timeline Forecast only.

Please take a look at all the different reports you can order.

I look forward to either reading for you or producing an Astrological report.

DESCRIPTION OF Moon Sister

Moon Sister supplies astrological content, reports, electronic mail, and other online portals.

PURCHASES

  You are encouraged to familiarise yourself with the rights contained within the Sale of Goods Act 1979.

The Paid Services are referred to collectively in these Terms of Conditions as the “Services.” In consideration for the Paid Services.

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your debit/credit card, your billing address, and your shipping information.

You represent and warrant that (i) you have the legal right to use any debit/credit card(s) or other payment method(s) in connection with any Purchase: and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Moon Sister is not responsible for any loss or damage arising from the submission of false or inaccurate information.

Bu submitting such information, you grant us the right to provide the information to third parties for purpose of facilitating the completion of Purchases.

Purchases are made as a one-time payment. Pricing is displayed prior to making any payment and with your authorization, once a purchase has been made a receipt will be sent to your email address provided.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to product or service, error in your order or any reasons. You expressly agree that Moon Sister cannot accept any liability for loss or damage arising out of such cancellation.

We reserve the right to refuse or cancel your order if fraud or any unauthorized or illegal transaction is suspected.

SECURITY

We DO NOT collect any payment information on our portals. It is collected and processed in a secured manner by third party payment gateways namely PayPal.com

. We follow reasonable industry standards, technical measures, and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other portal can fully eliminate all the risks.

SITE CONTENT

Other than the guidance and advice you receive directly from your licensed Provider, the educational, graphics, research sources and other incidental information on the Site, the Content, should not be considered medical advice. You should always talk to an appropriately qualified health care professional for diagnosis 

and treatment, including information regarding which medications or treatment may be appropriate for you. None of the Content represents or warrants that any particular medication or treatment is safe, appropriate, or effective for you. Moon Sister does not endorse any specific tests, medications, products, or procedures.

PRIVACY POLICY

Privacy is especially important to me, and as such, Our Privacy Policy, as it may be updated from time to time, available on the Website, is incorporated into these Terms of Service by this reference. We may amend Our Privacy Policy from time to time pursuant to the terms for amending this Terms of Service (as described in the Preamble above). Use of the Moon Sister.com Site and/or the Moon Sister Service is governed by the Moon Sister Privacy Policy.

 

REFUND & CANCELLATION POLICY

1. Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the “processing” stage. Customers are requested to order carefully and with full consideration.

2. If you wish to cancel an order, please e-mail moon-sister@outlook.com within 1 hour from making the payment.

3. The timelines displayed on the site are approximate. We try to adhere to them to a large extent. However, as these reports are individual and manually generated, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as biases for refunds.

4. We do not consider refunds for in-correct data provided by the customer. However, if you email us at moon-sister@outlook.com within an hour of ordering the report, we will consider the changes to be made.
Moon-Sister@outlook.com. A replacement will be sent out to you.

5. Any damage caused to the product while in transit, will be dealt with by Moon Sister and its agencies.

6. The products and services offered by Moon Sister are not meant to replace any philosophical, emotional, or medical treatment. It is offered here as a service. Moon Sister holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology. On order, the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.

7. While Moon Sister tries to make sure that the products displayed on the website are delivered to the customer in an as-is condition, the picture may differ slightly from the original product. The customers are advised to exercise discretion in this matter. No refunds will be issued on this bias.

8. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order

CUSTOMER BEHAVIOR AND RESTRICTIONS; COMPLIANCE WITH LAWS

Your right to use our Services is personal to You. You represent that You are an individual and that You are not a corporation or other business entity.

You agree not to resell or make any commercial use of the Services. You are solely responsible for the contents of your transmissions through our online portal. Your use of the Services is subject to all applicable local, state, national and international laws, and regulations. You agree:
To comply with all UK and International laws regarding the transmission of technical data through the Service.
Services for illegal purposes
Not to interfere or disrupt networks connected to Moon Sister.
To comply with all applicable regulations, policies and procedures of networks connected to the Moon Sister, and
To comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding Your use of the Services.
You agree not to transmit through Moon Sister any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material of any kind or nature.
You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation. Attempts to gain unauthorized access to other computer systems are prohibited.
You are under an obligation to report any misuse or abuse of the Site. If you notice any abuse or misuse of the Site or anything which is in violation of this Agreement, you shall forthwith report such violation to Moon Sister by writing to Lisa Peters at Moon-Sister@outlook.com.
On receipt of such complaint, Moon Sister may investigate such complaint responsible for such violation abuse or misuse
Moon Sister reserves the right to withdraw its services to any customer who is found to be unreasonable or abusive

While Moon Sister will make every effort to resolve any such situation, in case this, the said customer will not be permitted to transact on the platform.

NO WARRANTY YOU UNDERSTAND AND AGREE THAT

1. The services are provided “As-Is” and with all faults. Moon Sister assumes no responsibility for availability (or lack thereof), timeliness (or lack thereof), deletions, mis deliveries, or failures to store any customers communications or personalization settings.

2. Use of the services is at your sole risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.

3. The services are provided for entertainment purposes only and Moon Sister, on behalf of itself and its suppliers, disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title, non-infringement and it makes no warranty or representation regarding the results that may be obtained from the use of content or services, the accuracy or reliability of any content obtained through the Services, any goods or services purchased or obtained through Moon Sister or any transactions entered into through Moon Sister site, and makes no warranty that the services will meet your requirements, be uninterrupted, timely, secure or error-free. No advice or information, whether oral or written, obtained by you from Moon Sister or through the service shall create any warranty.


4. The services may consist of the following, without limitation: Astrological content, Reports, Tarot readings, live telephone/video consultations, email consultations or products sold through Moon Sister Shop.

DISCLAIMERS/ LIMITATIONS OF LIABILITY

Please note that this “Services” strictly limits our liability and Moon Sister does not provide warranties for the service. The “Services” also limits your remedies.
Moon Sister make no warranty that:(i) the service will meet your requirements
(ii) the service will be uninterrupted, timely, secure, or error-free
(iii) the results that may be obtained from the use of the service will be accurate or reliable
(iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations and
(v) any errors in the software will be corrected. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
Limitation on liability: you expressly understand and agree that Moon Sister shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if moon sister.com has been advised of the possibility of such damages), resulting from:
(i) the use or the inability to use the service
(ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received, or transactions entered into through or from the service
(iii) unauthorized access to or alteration of your transmissions or data
(iv) statements or conduct of any third party on the service or
(v) any other matter relating to the service.
Notwithstanding anything to the contrary contained herein, Moon Sister liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Moon Sister, for the service ordered.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Moon Sister. and its licensee against any and all claims, damages, obligations, losses, liabilities, costs or debt and expenses (including, but not limited to, attorney fees), resulting from or arising out a) your use and access of the Service, or b) a breach of these terms. Your violation of the Privacy Policy or these Terms of Service, or Your violation of any third party’s rights, including without limitation, infringement by You or any other user of Your account of any intellectual property or other right of any person or entity. We have no control over nor do we guarantee any actions that you may decide to take as a result of using Moon Sister site and services and by using them you agree that you will not hold us responsible for any damage arising as a result of actions taken by Customers in response to Services such as (i) readings and interpretations and advice provided by the tarot reader and Astrological report. (ii) the truth or accuracy of content, information and Services such as readings and interpretations and advice provided by the reader.

PROPRIETARY RIGHTS TO CONTENT

You acknowledge that the Content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in sponsor advertisements or distributed via email, commercially produced information presented to the customer by Moon Sister, its suppliers, and/or advertisers, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. You are not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by Moon Sister, its suppliers, or advertisers. Moreover, the content such as images, text, designs, etc. on all the portals of Moon Sister are taken from various online portals such as Google Images. Moon Sister is not liable for any copyrights of that content or data.

ARBITRATION INJUNCTIVE RELIEF

Any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules in the UK Law. The arbitration shall be conducted by a single arbitrator, selected in accordance with the rules in the UK Law, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in the UK in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of UK.

GENERAL PROVISIONS

These Terms of Service will be governed by and construed in accordance with the laws of the UK without giving effect to any choice of law principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Service or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of suchunenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Service or Privacy Policy, as applicable, will continue in full force and effect.

Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by Moon Sister.com. These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

DISPUTE

Any claim in relation to this agreement or in connection therewith shall be filed with the opposite party within 24 months from the date when the claim first could be filed. If there is any dispute about or involving the Site and/or the Service, by using the services you further agree that the disputed matter will be governed by the laws of the UK. You agree to the exclusive jurisdiction of the courts o the UK.
Lisa Peters at Moon Sister take the privacy of the information you provide us very seriously. I have created this privacy policy to demonstrate my commitment to privacy. Please read this carefully to understand how we use any information you provide us at Moon Sister.com

PRIVACY POLICY

Moon Sister guarantees confidentiality of our customers’ identity, birth details and any forecasts made using those details as much possible under legal regulatory and security environment.Moon Sister further guarantees that no direct or indirect use will be made by Moon Sister about any information that is revealed in the reading for a customer, except for the explicit purpose of communicating the Astrological charts and reports and tarot reading back to the customer.
We do not sell or rent your personally identifiable information to anyone.
As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.

DATA PROTECTION

All personal data we receive is treated confidentially. We will never pass on your details to a third party. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will always report any security breach that has an affect on the data we hold on you. The items below provide an index to the information that follows:

WHAT PERSONAL INFORMATION WE COLLECT

(a) Order Data

Moon Sister collects personal information including your name, gender, birth information, email address, and place of your birth and residence if you require our services to be shipped to you. This information is used to calculate your accurate Astrological Chart and Report.

(b) Data from an Order Form

We gather information that is required to fulfil our paid services though our on-line portal. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our customers’ identity, birth details and the readings made possible under legal regulatory and security environment. Moon Sister further guarantees that no direct or indirect use will be made by Moon Sister about any information that is revealed in the readings for a customer, except for the explicit purpose of communicating the Astrological charts and tarot reading back to the customer.

USE OF INFORMATION COLLECTED

1. In order to provide a personalized browsing experience, Moon Sister may collect Personal Information from you in the manner provided in Clause 1 above, and only upon your consent to this Privacy Policy that Moon Sister may use such Personal Information for research purposes, however, we will maintain the anonymity of the users, to improve its marketing and promotional efforts, to analyze usage, improve the content of Moon Sister, product offerings, and to customize Moon Sister content, layout, and services, in order to improve Moon Sister with a view to optimize Moon Sister for you and better tailor it to meet your needs. 2. All information (and copies thereof) collected by Moon Sister, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by Moon Sister, may be retained by Moon Sister for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes. 3. We use certain third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics information with analytics information from other Users in the form of anonymized logs, so that it cannot reasonably be used to identify any individual User.

CONFIDENTIALITY

Any information shared by you during personal consultation (“Confidential Information”) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned in clause 1 and 3 above. Your Confidential Information shall not be disclosed or shared by Moon Sister. 1. If Moon Sister believes that there is a significant/ real/ imminent threat or risk to your health, safety, or life or to the health, safety or life of any other person or the public 2. If Moon Sister is required to share such Confidential Information to any authority by law.

WHAT IS OUR POLICY ON USE OF OUR PLATFORM BY CHILDREN

Our Services are restricted to individuals age 18 and above, however Astrological Charts and reports can be generated for under 18 years by the customer who is over 18. None of our Services are designed or intended to be attractive to use by children under the age of 18, and we do not knowingly collect personally identifiable information from children under 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE ANY OF OUR SERVICE AT ANY TIME OR IN ANY MANNER. If you learn that your child under 18 has provided us with personal information without your consent, please contact us. We will delete that data from our systems.

OTHER LINKS

Our on-line portal may contain links to other portals. Moon Sister is not responsible for the privacy practices followed by other such portals.

CONTACTING US

If you have any questions about this privacy statement, the practices of this portals, or your dealings with this application, you can contact us at moon-sister@outlook.com

DISCLAIMER

In accordance with the law in several countries I must point out that all tarot readings and astrological reports given here are for entertainment purposes only, and no guarantee can be given as to the accuracy of a reading or report. A Tarot reading can only facilitate how you cope spiritually with a given situation. The user is responsible for his/her own life choices and decisions. I am not qualified to give legal, financial, medical or any advice, and I do not give advice. If you require advice for any kind you should seek a licensed professional. Also, tarot cannot replace qualified mental health care. Your Tarot professional is bound by a self-imposed code of ethics.